Whyze Solutions

As organizational structures, roles and capabilities evolve in 2021, it will become imperative to stay ahead of the curve by using cloud-based platforms to add agility and flexibility. With a largely remote workforce creating a demand for a system that is always accessible, moving core HR competencies to the cloud will help eliminate the stacks and make HR teams more responsive and agile while maintaining a human-centric approach. Established in 2008, Whyze Solutions has been combining its expertise in local HR administration and enterprise IT system implementation to help SMEs enhance their organizational efficiency as the One-Stop service provider for HR and Payroll operations. The company leverages the latest HRM technologies to help clients focus on their core business objectives while it takes care of human resource solutions. “Initially, we started with an installedbased solution but subsequently moved to cloud as we recognized its benefits,” says Tony Cheung, Head of Communications at Whyze Solutions.

Whyze offers a cloud-based platform called ‘WhyzeHR,’ an HR and payroll solution for Singapore businesses developed with advanced internet security technologies to deliver reliability and flexibility to various industries. As part of the initial setup, the company provides implementation and configuration services based on the users’ unique requirements. Within its cloud-based solution, Whyze provides users with an array of core HR functions such as time management, administrative portal, employee self-service, and performance appraisal.

The time management system tracks employee working hours with reliable biometric devices or web check-in mobile apps and enhances the visibility of employees’ attendance at multiple locations. It provides HRs with various assigning working hours via plan shift, team roster, and even flexible working hours. Users can automatically calculate working hours based on clients’ policies on overtime, late login, shift work, and attendance-related incentives while allowing managers the access to approve their subordinates’ working hours. To streamline payroll processes, WhyzeHR solution’s administrator portal enables users to add new pay items, ad-hoc processing payroll runs, or grouping employees with similar payroll policies to enhance efficiency with payroll processing. It centralizes personal files containing employment history, training certificates, claims, appraisals, and other HR data into ready-to-use reports for employee demographics, quarterly statistics, key employment terms, and more analysis.

We are constantly focusing on enhancing our software by adding more functions to continue offering more value to our existing customers

Furthermore, as being compliant with local legislative changes remains the top requirement for businesses, Whyze actively keeps its software aligned with regulations to ensure an organization’s HR policies are updated. As companies seek to reduce manual paper processes and increase employee engagement, WhyzeHR’s offers its employee self-service feature that enables employees to perform self-service activities like managing leave, claim, payslip, and tax form. The employee self-service also authorizes users to easily update their personal information, apply for leave and streamline claims administration through mobile devices. Made for the HR department to automate performance appraisal and reduce inefficient manual appraisal forms, the performance appraisal systems can be used to conduct employee pulse surveys and link customer feedback to employees’ performance. The system enables users to automate the calculation of various KPIs without prior programming knowledge and generate and preview email appraisal forms based on predefined schedules before sending them out to staff. In addition, to ensure a smooth customer experience and support its solutions, Whyze offers comprehensive e-letters, training, and workshops programs for users at all levels, free of cost. The company also provides an ‘incident-check’ feature that enables users to enter into a chat with its support team and take them through a step-by-step process using their system instruction manual to help troubleshoot issues.

Since its inception, Whyze Solution has supported over 2000 companies in Singapore from various industries ranging from new startups, local SMEs, non-profit organizations to MNCs. The company is supporting HR resources across the world in Hong Kong, Jakarta, Malaysia, Australia, Netherlands, Philippines, and Vietnam. To further illustrate its efficacy, Tony cites a case study where a client in the F&B industry with multiple outlets faced the laborious, error-prone task of manually tracking the attendance of its large workforce. Whyze integrated its cloud-based system with the client’s tablet devices that managed their roster planning and staff leave portal. The system enabled employees to clock in and out using the tablets and then automatically matched the actual attendance to the roster and staff leaves, eliminating the need for excessive data entry in each of its locations. As a result, the client experienced an improvement in calculating the attendance accuracy of its large workforce in multiple locations. Today, COVID-19 has presented an opportunity for organizations to improve employee engagement using the vast tech solutions available in the HR space and re-aligned to the new business realities. “We are constantly focusing on enhancing our software by adding more functions to continue offering more value to our existing customers,” concludes Tony.