The BCJ Group

Though companies across the globe are aware of the significance of employee experience, successfully executing a people strategy remains an arduous task.

An employee’s experience, journey, and growth in the workplace accurately reflect their company’s values and culture. Modern working professionals search for purpose in their jobs, which does not always correspond to the company’s missions. Consequently, organizations implement various strategies across departments to enhance employee experience, but any gap in communication between them can adversely affect the overall impact of these programs. Business leaders must make a greater effort toward understanding their employees’ journeys and career aspirations to improve talent attraction and retention. Helping companies accomplish just that is The BCJ Group.

The BCJ Group enables businesses to identify what motivates their employees and defines an organizational framework accordingly, resulting in higher engagement, retention, and morale. Improving employee experience drives productivity and customer experience. The company has perfected the art of supporting the management in comprehending their employees’ individualistic needs.

“We help businesses weave their organizational values into day-to-day operations and enhance their employees’ experience,” says Bill Carl Johnson, Managing Partner at the BCJ Group.

While evaluating a client’s business, the experts at BCJ Group first identify its unique factors, observing whether its people strategies complement the organizational and business strategies. The team firmly believes that leaders must focus on their employees’ journeys, and that is the key to the overall success of an organization. The BCJ Group’s experts study each client’s recruitment, onboarding, and DEI programs to pinpoint deficits in each strategy. They then empower their patrons to define the corporate mission and vision frameworks from a more employee-centric perspective and operationalize befitting people strategies.

The BCJ Group spends a great deal of time with its clients’ leadership teams and ensures they utilize employee data effectively, considering all aspects of their workforce. Drawing from their experience working with many industry giants, and as leaders at The Disney Company, The BCJ Group offers flexibility while designing and aligning each new strategy, enabling clients to develop customized plans that best address their challenges. Just as every company is unique, so is every employee’s personal and professional goals. The BCJ Group enables the management to better understand this facet of HR and helps curate individualized development plans that foster personal and career growth. After identifying the distinctive cultures and values among the workforce, the company provides clients with scientifically-backed tools to redefine and optimize their hiring processes, ensuring they onboard candidates with similar values.

The BCJ Group is a certified partner with talent optimization leader Predictive Index (PI), which allows the firm to conduct behavioral and team dynamics assessments and render scientific data pertaining to the talent. The BCJ Group also collaborates with HappyOrNot and uses its feedback platform to gauge employee emotions by asking questions about their work and making them feel genuinely heard and valued. These generated insights are essential for organizations to identify trends among their workforce and develop strategies to rectify existing and anticipated problems.

With employee-centric approaches on board, the company has helped numerous businesses transform their employee strategies. One such client, a financial institution, reached out to The BCJ Group to improve their employee policies and inspire the leadership.

The experts brought the management team together and enabled them to define success and how they envisioned reaching their goals. The client evaluated their workforce dynamics and identified the aspirations of each employee. The strategies consequently designed were executed institution-wide via workshops and workgroup discussions, resulting in significantly improved customer experiences. The BCJ Group became an extended part of the client’s team, providing them essential resources round-the-clock and helping them avoid the pitfalls of inefficient policies. It is evident that by hardwiring employee-centered policies into the routine operations of a company, The BCJ Group triggers an evolution within modern workplaces that foster an employee-first culture.