Zest

A radical evolution witnessed over the years in the HR space is the deliberate and clear shift of focus from a singular aspect of an employee's contribution to a business to a more comprehensive employee experience. Organisations are now discussing questions revolving around employees’ feelings to develop better engagement—what are the needs of employees? what is the right strategy? how can we make them happier and acknowledge them more? how can they communicate their worries with our HR team? Such engagement is a critical component in enhancing the overarching mission and overall success of an organisation. After all, only a healthy environment results in better work quality and productivity. Leading this new era of HR built from an employee-centric perspective is Zest. Dedicated to team success, the company provides a real-time employee engagement SaaS solution to engage, motivate, and measure team performance, facilitating 360o employee experience.

From moods to key drivers, goal-setting and project collaboration, performance appraisals to recognition, Zest offers a single all encompassing powerful, real-time solution to satisfy every team engagement need of an organisation. This simple and user-friendly solution hits the right notes in terms of versatility across all factors—any business size, any industry, and anywhere. It not only supports teams small or large across multiple industries but also is accessible to in-house personnel and field managers alike. This ensures the right engagement with the desk-less population and keeps them motivated, increasingly becoming relevant with the current pandemic hit.

Zest’s 360° engagement solution enables a real-time evaluation of team performance at every level by focusing on three pillars—Listen, Perform, and Share. The solution gathers valuable insights by listening to employees' moods, opinions, and experiences via easy-to-create, highly customisable polls, daily surveys, and key-driver campaigns. This results in two-pronged effect of making employees feel being listened to and empowering managers with actionable information into factors driving employees' performance. Zest believes that team success starts with boosting individual achievements. To help employees fulfil their needs and feel satisfied, its solution provides clear direction, continuous opportunities to self-reflect, and frequent skill development. Zest also provides an opportunity to accelerate improvement by facilitating seamless project collaboration no matter where the teams are physically based, helping create a culture of high-performing teams.

Our solution is a playground or a toolbox that HR departments need to create a virtuous cycle of employee engagement and improvement in performance for an organisation

The solution further brings forward honest feedback, open communication, and recognition to build growth and shared success. “Our solution is a playground or a toolbox that HR departments need to create a virtuous cycle of employee engagement and improvement in performance for an organisation," remarks David Guillocheau, Managing Director at Zest.

He goes onto explain how Zest’s engagement solution offers a comprehensive approach for employee experience. The solution empowers managers with regular leadership and coaching opportunities, helping them grow out of command and control mode. This, in turn, makes them identify best practices and take actions based on it. "We focus not only on employees but also top management of managers and HR directors to help them put in place the right strategies and successfully execute them,” affirms Guillocheau.

What truly differentiates Zest is its in-depth understanding of the global and local workforce. A crucial aspect forbusiness development, it empowers organisations toconsider employee needs and motivation fortailoring their approach. Imbibing the same, the company’s engagement solution is designed to deploy internationally and mitigate any complexities related—whether its language, culture, or region—by leveraging its knowledge. Further bolstering the unique capabilities of Zest is its founders with a combined 40 years+ HR industry experience. Their vision to revolutionise the employee experience as a new form of talent management based on a people-centric and team-centric approach by design remains the cornerstone for Zest.

Illustrating Zest’s solutions, Guillocheau cites an instance wherein the company helped a retailer enhance employee satisfaction. The client had an initiative based on the principle ‘for client satisfaction, you need employee satisfaction first,’ which was managed by its CX team. By bringing in Zest, the client wanted to enhance its initiative further. Once onboarded, Zest focused on understanding macro trends and applying it at all levels. The company also monitored the various demographic sections of the client's employee population and strategised according to their needs. This helped the clients increase employee satisfaction and loyalty and have a positive impact on customer experience.

With such ingenious offerings, Zest is at the forefront of enhancing employee experience and increasing business productivity. Guillocheau mentions that the current Covid-19 pandemic has reinforced its value proposition as a provider of robust solutions for away-from-office engagement and accelerated its growth in the market. "The remote work style is defining the management within an organisation and we strive to help them deploy an impactful and engaging solution to move forward toward this future,” concludes Guillocheau.