R&B Insurance Services

Businesses are no longer viewed solely as profit-driven entities, but rather as compassionate communities that prioritize the well-being of their employees as they evolve,” says Betsy Brooks, owner, and COO of R&B Insurance Services.

Finding the right talent is nothing less than searching for a needle in a haystack. With technological advancements and growing demand for specialized skills, companies are in fierce competition to find and retain the crème de la crème. Workplace benefits have become a great tool in this regard. But customizing unbiased benefit plans for employees is difficult given that multiple insurance companies reach out to employers with their products.

This is where R&B Insurance Services makes a world of difference.

Working with a variety of carriers in the benefits industry, our company helps clients select the best industry solution, saving them time, money, and resources.

We are a reliable and efficient partner for any organization looking to provide their employees with comprehensive and affordable benefits packages. R&B’s plans cover all core and ancillary benefits related to employee benefits, offering a wide range of options to meet the diverse needs of your workforce. Its capabilities enable clients to position themselves as highly desirable employers, attracting top talent.

With a focus on providing exceptional service, R&B offers an HRIS system to clients, along with COBRA, ACA, ERISA, and 1095-C filing services, all at no extra charge. A team of dedicated experts handles all claims assistance and policyholder changes, guiding employees through the process with ease.

Exploring the Strategies and Values that Fuel Enduring Achievement

Taking a consultative approach to employee benefits, R&B begins by conducting a thorough needs analysis of a client’s organization— enabling the team to pinpoint the perfect benefits package that aligns with their requirements. R&B uses the data obtained from the analysis and researches the market to create a customized proposal within a brief period of time. This proposal presents the most suitable benefits options, equipping clients with the necessary information to make informed choices.

R&B goes above and beyond for its clients. It takes care of premium billing and reconciliation issues typically managed by HR staff. The team of dedicated staff members assists employees throughout the process of filing and tracking claims. R&B also provides personalized support by holding one-on-one conversations with clients and their employees, demonstrating, and guiding them through their process and technology.

R&B has established itself as a leader in employee management solutions, with its comprehensive and resilient digital HRIS system at the forefront of its offerings. It efficiently manages various personnel data, including salary history, dependent information, emergency contacts, employee certificates and licenses, and personnel maintenance records. Consequently, the hiring and recruitment process is streamlined, with documentation functionalities that promote paperless and optimized processes.

The HRIS system also allows employers to track assets like laptops, cell phones, and other equipment given to their employees using serial numbers and brand models. It is seamlessly integrated with most payroll systems, providing a one-stop shop for employers to access an employee’s files, compensation information, loaned assets, and other important benefits data. Using R&B’s HRIS system, companies can simplify their employee management processes, reduce administrative overhead, and ensure compliance with regulations and internal policies.

Businesses are no longer viewed solely as profitdriven entities, but rather as compassionate communities that prioritize the well-being of their employees as they evolve

Its platform is available to employers and employees 24/7 from any location. The system records all user changes and keeps them in event logs. Employees can update their personal information, which helps management stay up to date on event-based compliance triggers. ADI and EDI feed ensure any changes are quickly reflected in the database.

An enduring tradition of achievement

R&B’s capabilities can be best highlighted through the success story of a client whose employees showed low participation rates in their health insurance plan.

R&B stepped in to conduct a brief consultation, and it was discovered that the healthcare providers were outside the vicinity. R&B promptly recommended and implemented a new plan that covered local providers, increasing employee participation rates.

Another instance exemplifying its positive impact is when it helped a Pennsylvanian manufacturing company revamp their benefits process. The client used a manual paperwork system, making enrollments cumbersome and time-consuming. Filing to maintain 1095-C compliance took more than 120 man-hours and over two months.

R&B successfully implemented its solution for filing forms and trained the client on how to make the best use of it. During the next filing season, the R&B team accurately filed the client’s 1095-C forms, submitted them to the IRS, and mailed them out to employees within an hour and a half. The client benefitted from substantial time and financial savings.

In today’s competitive business landscape, companies need a partner they can rely on to help them attract and retain top talent. R&B has earned a reputation for excellence by providing flexible and varied benefits plans that empower its clients to keep their employees happy and engaged. By partnering with R&B, organizations can rest assured they are providing their employees with the best possible benefits, at the best rates, which in turn drives their success and growth.