Opus

For a long time, learning management systems (LMS) have primarily catered to knowledge workers behind a desk, enabling managers to train and subsequently monitor their progress. However, accommodating deskless workers for learning processes is equally critical, if not more, as they comprise 70 percent of America’s working population.

To provide next-gen workforce intelligence, Opus has developed an LMS accessible through handheld devices. Opus LMS enables employees to receive training, reference materials, and company updates, all necessary tools to significantly improve the understanding of their roles and responsibilities while on the job. Taking it a step further to provide the optimal learning experience, Opus establishes a feedback loop between trainees, managers, and C-suite executives, optimizing progress and employee productivity. This approach reduces labor costs, increases revenue, and ensures HR compliance and performance standards are met.

Opus provides a learning platform that offers useful functions for HR and operation managers too. This includes the creation of custom training modules, content management via HRIS integration, and real-time reporting.

Additionally, Opus offers a collection of ready-made templates designed to aid in the creation of courses and training processes. These templates can be modified to suit the specific job roles of employees. For proprietary content, Opus has an AI-powered content builder that can transform process documents into training modules in minutes. The platform also provides expert-built and customizable compliance courses, covering topics such as food safety, workplace safety, and sexual harassment. The company, consequently, provides additional features that ease the process of creating and managing training versions.

As field managers are busy driving revenue, it becomes time consuming to stay on top of team management. Opus provides such managers with the capability to monitor the progress of their employees on a real-time basis, using their mobile devices, regardless of their location. It also enables them to perform a prompt evaluation of their employees’ performance, with respect to their tenure and training advancement.

Built on the most accessible training platform available, Opus is highly effective with employees. The company employs microlearning and blended learning approaches to train employees. The platform delivers information in small segments, taking advantage of the spacing effect to enhance knowledge retention and transmission. The blended learning approach enables managers to continue to coach and validate on the job.
This training approach also enables employees to complete training during their shift, reducing the labor hours dedicated to training. Additionally, the platform offers training tailored to each individual’s needs. Language proficiency is a frequently overlooked, but obvious, barrier to learning. Opus has developed a language translation system that can translate training content into 100 global languages instantaneously, enabling employees to learn job skills in their preferred language. Opus’ proprietary machine-learning model utilizes advanced algorithms to evaluate the quality of these translations, resulting in a remarkable 99 percent accuracy rate. This feature supports a diverse workforce with varying linguistic needs and significantly enhances the effectiveness of employee training programs. The biggest advantage, however, is that employees can choose their preferred language for learning, which is one less thing that HR has to consider.

One of Opus’ clients, the 70-location quick-service chain restaurant Just Salad, previously used a legacy LMS where managers spent 50 percent of their workday on employee training. After adopting Opus, the manager’s administrative time was reduced to 10 percent, freeing up over 15 hours per week to build teams, drive sales, focus on customer service, and ultimately achieve more efficient growth. As an added bonus, the training resulted in more efficient food prep, resulting in a 10 percent reduction in food waste.

With a mission to create a world where every deskless worker has a good job, Opus’ solution simplifies training for everyone involved. The platform enables HR and managers to spend less time on administrative tasks and more time on responsibilities that increase the organization’s overall revenue. By remaining at the forefront of industry trends, Opus is poised to continue delivering innovative solutions to the HR industry in the foreseeable future.