Corporate training programs shouldn't be one-size-fits-all. Here's how artificial intelligence can help deliver training that's personalised to the individual learner
FREMONT, CA: Artificial intelligence (AI) now can perform tasks that humans cannot. AI isn't a futuristic technology; it's already here, boosting business processes and outcomes in a variety of industries. AI is believed to possess a lot of potential for making life easier for both trainers and learners. It can customise learning paths, content suggestions, and more. The ongoing and prospective AI benefits that HR leaders can reap would include:
Streamlining and eradicating error-prone processes: Humans can easily get overwhelmed by information, while AI can digest data quickly, recognizing patterns with significantly better speed and precision. To that goal, artificial intelligence can be used to analyze the learning data. Big spreadsheets or unintuitive reports often present data in a disorganised form which can be challenging to understand. Furthermore, many trainers dislike working with numbers. AI simplifies the interpretation of data about learning performance. Identify knowledge gaps or "holes" at the individual or organisational level. Identify high achievers' learning best practices.
Making recommendations for the next best step: Going a step further, AI algorithms may make quick and dynamic recommendations to individual learners, such as whether they should take another course, watch a video, chat with a subject matter expert, engage in a Q&A, and so on. Moreover, suggestions aren't always based on what the employee has already accomplished; they might also be found on what the employee wishes to achieve.
Learning served up Netflix-style: There is no one-size-fits-all strategy to learning. With recommendations that span not only next steps and particular content pieces but an employee's complete learning experience, AI can power much-needed personalisation. This reduces tedium for learners, gives learners more practice in areas where they struggle, and assists employers in unlocking each person's engagement and maximum potential. Personalisation also helps emulate an in-person, one-on-one learning experience in an increasingly remote society.
