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HR Tech Outlook | Wednesday, February 16, 2022
Workers compensation is a state-run social insurance program that provides financial, medical, and rehabilitation benefits to injured or ill employees on the job
Fremont, CA: Workers, employers, and other stakeholders involved in workers' compensation administration have long expressed concerns about how well workers' compensation promotes occupational safety and health, as well as the well-being of injured workers.
Injury and Disability Prevention-Organizational Safety
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The norms, beliefs, roles, attitudes, and practices of an organization concerned with minimizing employee exposure to workplace hazards are its safety culture. A safety culture's goal is to establish a norm in which employees are aware of the risks in their workplace and are constantly on the lookout for hazards.
Administration of Claims
System complexity degrades performance. Complexity, delays, and excessive disputes in workers' compensation systems have been widely criticized as factors that increase system costs and harm injured workers by creating an adversarial relationship with employers or preventing timely receipt of needed medical care and rehabilitation services.
Occupational Health and Safety
The most frequently mentioned challenge to injured workers' health and well-being is the fragmentation of healthcare delivery between workers' compensation and other healthcare payers and providers. Employers claim that poor communication and fragmentation of healthcare among occupational and non-occupational healthcare providers have harmed injured workers. Confusion about privacy and information sharing may exacerbate the consequences of care fragmentation in group health and workers' compensation. While communications between physicians and claims administrators are still permitted with consent, providers cannot communicate with employers about their ability to accommodate injured workers, effectively rendering the concept of prevention in occupational medicine obsolete.
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