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HR Tech Outlook | Thursday, September 22, 2022
Analysts predict that businesses will invest in tools that enable employees to switch between working from home and the office and focus more on the technology requirements of deskless workers.
FREMONT, CA: In 2021, human resource technology switched from the background to the spotlight. The C-suite approved spending on a wide range of technologies intended to support remote and hybrid work. Industry vendors responded to HR's pandemic-driven needs by developing innovative features on their platforms. Venture capital investment in HR platforms and applications reached record levels.
Industry analysts anticipate that many trends from this following year will persist or even pick up steam as technology plays an increasingly important role in managing COVID-19 in the workplace, slowing employee turnover and labour shortages, and facilitating hybrid work. Organisations are more concerned than ever with knowing what skills their workforces possess. Additionally, employees are eager for more training and growth.
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Companies anticipate continuing to see a significant concentration on career technology. This will encompass technology focusing on internal mobility within enterprises, internal talent marketplaces, and coaching and mentoring tech to link employees with specialists who can help them learn and progress.
Solution providers will continue to develop and leverage artificial intelligence for purposes other than its more well-known applications in hiring, education, and employee sentiment research. However, government authorities and HR professionals will be more critical of a firm's use of AI in hiring decisions.
Digital workplace leaders will be involved more in core human capital management processes. The barriers to buying or building AI will be reduced due to the commoditisation of the technology and the development of low-code or no-code platforms.
Line managers will benefit more from AI in determining where to focus their time and attention on teams and individuals. Just as businesses utilise algorithms to help focus on who is likely to buy or whose customers might be at risk.
Businesses will keep innovating in recruiting, skills management, and predictive capabilities where HR buyers are most interested. The virtual sourcing, interviewing, and onboarding techniques that recruiters were compelled to use during the pandemic will still be employed.
HR managers plan to invest more in learning-related and recruitment technologies in the upcoming year. Given the ongoing labour shortages, recruiters will use technologies to find and grow their talent base and identify areas for improvement.
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