HCIactive

Establish Employee Wellness Accountability Through Personalized Digital Engagement

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Amy Hewitt, Director of Clinical Operations and Henry Cha, CEO

Organizations have historically focused on devising employee wellness programs along the lines of simple traditional healthcare and retirement offerings. Wellness accountability was found across multiple stakeholders such as HR, carriers, doctors, and employees. Today, that narrative is changing in response to a constantly evolving work environment brought about by the millennial generation and the growing prevalence of the gig economy, which is marked by a dramatic increase of part-time and contract employees to upwards of 45 percent of the total US workforce. Employees today are now expecting a broader and more flexible array of wellness offerings to meet personal needs. This industry transformation is paving the way for wellness accountability to be with the employee, the rightful owner.

Ellicott City, Maryland-based HCIactive, a cloud technology solution provider, has a portfolio of digital solutions to manage and reduce risk: 1) health and wellness risk 2) COVID-19 noncompliance risk and 3) income and financial risk. The health and wellness risk management solution has a single, integrated platform solution to digitally enroll and continuously engage employees in programs with personalized digital experiences and configurable employee incentives to ultimately create employee wellness accountability and reduce corporate health and wellness risk.

The One-Stop Shop for Employee Wellness

“HCIactive’s wellness platform is a single-source solution that integrates all corporate wellness information and offers personalized employee engagement to mitigate corporate health risk by establishing wellness accountability with employees,” states Henry Cha, CEO of HCIactive. Partnering with 25 insurance carriers, 45 third party Administrators, 31 provider networks, and over 150 wearable devices and nutrition apps, the platform simplifies employee benefits administration and member engagement to help employees take total command of personal wellness.

One of the key differentiating factors that sets this platform apart is its robust reporting capabilities that generate individualized health reports for each employee. The reports utilize data obtained from predictive analysis on an employee’s biometrics and claims data that offers greater insight to a doctor and employee about their comprehensive wellness status. The platform also provides an array of personalized voluntary benefits, aligned to the wellness program, to protect an employee’s financial wellness as well.

Furthermore, a COVID-19 Variants worksite wellness program is another highlight of the platform. The COVID-19 Variants solution ensures worksite safety and employee vaccination and testing government compliance in the wake of emerging variants of the Covid-19 virus.

HCIactive’s wellness platform is a single-source solution that integrates all corporate wellness information and offers personalized employee engagement to mitigate corporate health risk by establishing wellness accountability with employees

Employers often have wellness programs with daily active fitness targets spanning a week or more for activities such as active minutes or physical steps. Until now, employees were required to manually self-attest activities on worksheets that were sent to the HR department who would then manually verify results. HCIactive’s platform now makes a transformational impact of automating data uploads and verifications through mobile and web technologies to eliminate manual efforts for both employees and HR. Therefore, wellness programs that have incentives for example, 10,000 steps or active minute challenges, would automatically collect truthful data from employee devices & apps and appropriately award incentives without any workload required from stakeholders.

Out-of-The-Box Client Engagement

HCIactive’s platform was designed for employee member engagement. The member is digitally guided through the wellness program through intuitive workflows and easy-access program information. If members require any service attention, HCIactive provides omnichannel accessible support services. HCIactive’s wellness dashboard enables client executives to monitor wellness program performance. “We provide our employee members and client HR with dashboards where users are able to access metrics such as current and historical employee participation, medical & Rx claims costs, and member incentives earned to better determine program effectiveness and improvement opportunities,” says Amy Hewitt, Director of Clinical Operations.

HCIactive deploys advanced predictive analytics to identify underlying member health risks in order to determine the best health and wellness journey roadmap for each member. When engaging with new clients, HCIactive initially determines a client health risk profile through data collection and analysis. While maintaining strict member HIPPA privacy, key corporate health risk findings are shared with client executives during wellness strategy discussions to develop the right risk mitigation strategies. “Depending on the degree of aggressiveness a client wants to address corporate health risks, we customize and configure our wellness programs to help clients reach wellness targets. Our platform is highly agile to take into account a client’s willingness to crawl, walk or run with their wellness program. We partner with the client to ensure the right program is in place to match the client’s corporate culture,” says Frank Kang, VP of Corporate Development and Alliances.

Going forward, HCIactive plans to heavily invest in AI and ML technologies to continue to improve member and HR engagement through even greater personalization. For example, if a member has a cardiac condition that requires proper management, has specific interests around cross-training fitness activities, and seeks to achieve a more balanced diet, HCIactive’s platform will enable all relevant content to appear at the top of the member app homepage for easy access and reminders. Moreover, HCIactive is capitalizing on the gig economy’s growing presence in the US and globally. “HCIactive is continuing to create the solutions required for the evolving and underserved gig workforce with highly personalized wellness and insurance plans and innovative plan distribution models,” says Kang.

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HCIactive

Company
HCIactive

Management
Amy Hewitt, Director of Clinical Operations and Henry Cha, CEO and Frank Kang, VP of Corporate Development and Alliances

Description
HCIactive provides an integrated corporate wellness platform solution to manage health and wellness incentive programs for employee health risk mitigation. HCIactive, a cloud technology solution provider, has a portfolio of digital solutions to manage and reduce risk: 1) health and wellness risk 2) COVID-19 noncompliance risk and 3) income and financial risk. The health and wellness risk management solution has a single, integrated platform solution to digitally enroll and continuously engage employees in programs with personalized digital experiences and configurable employee incentives to ultimately create employee wellness accountability and reduce corporate health and wellness risk