Workpartners

“Identify more, engage more, and impact more.” The tagline for Workpartners^® sums up its role in empowering self-insured employers, brokers, consultants, and captive managers to optimize employee benefits engagement.

Workpartners specializes in human capital management, offering a comprehensive, integrated data platform that helps employers identify cost drivers across employee benefits, predict turnover, and assess the impact of absenteeism and safety risks.

“We ensure employers don’t miss opportunities due to siloed data and maximize their investment with integrated workforce solutions,” says Andrew A. Yohe, COO of Workpartners.

Many employers focus on medical and pharmaceutical data, which, when considered in isolation, provide limited insights into broader organizational health. Most organizations operate in silos, with subject matter experts independently managing different benefit areas. They often rely on distinct systems, work with separate vendors, and use varying data and metrics to report to the C-suite. Despite insights from these individual sources, the fragmentation makes it challenging to piece together a cohesive, holistic view of the organization’s health and benefits landscape; identify overarching trends; and effectively align strategies across the business.

Workpartners integrates a broad array of employee-level data-including group health benefits, biometrics, health assessments, short-and long-term disability, workers’ compensation, various types of leave, and paid time off-alongside policy details across benefit offerings, performance data, compensation data, and demographic data which is enriched to highlight social determinants of health risks. By unifying these diverse elements, Workpartners is able to provide a comprehensive view of employee health and productivity. This, in turn, empowers businesses to make informed decisions that drive improved business outcomes.

Integrated Solutions for Workforce Optimization

Workpartners adopts a person-centric approach to calculating its clients’ return on investment.

A key challenge for many employers is connecting individual employee data from different HR functions. Workpartners provides the tools to break down data silos and deliver a complete picture of an employee’s health-the total cost of disease, illness, and injury.

The data sheds light on the interconnectedness of investments in employee health and wellbeing with business outcomes.

For example, training employees directly impacts safety incidents, while offering competitive salaries and benefits influences workers’ behavior and benefit consumption. Absence rates are closely tied to the overall health and engagement of the workforce. Having this holistic view can help employers develop more effective workforce management strategies and design programs that promote employee well-being.

“When all data is integrated, you gain a holistic view of your workforce, population health opportunities, and total associated benefit costs,” says Jennie R. Wheeler, Workpartners’ AVP of integrated analytics.

We ensure employers don’t miss opportunities due to siloed data and maximize their investment with integrated workforce solutions

This approach allows Workpartners to provide greater impact for its clients and a two- to five-times return on investment.

A Data-Driven Approach to Turnover Prediction and Engagement

Workpartners’ robust portfolio-which includes population analytics, health advocacy, and absence management-helps businesses generate cost savings and foster vibrant workplaces where employees can thrive physically, emotionally, and financially. The portfolio also includes sophisticated tools like the Human Capital Risk Index, a powerful tool that predicts emerging organizational risks.

Forward-thinking employers include absence and disability data, policy design, employee performance evaluations, compensation data, financial and loan data, training data, and other person-centric data types for integration. Incorporating these additional data sets significantly enhances Workpartners’ predictive capabilities and custom models. Research shows that 40 percent of the highest-risk employees would go unrecognized without integrated data.

In the case of a call center client, Workpartners used its predictive capabilities to address the client’s growing concern about turnover among front-line workers.

Workpartners developed a model that was tailored to the client’s datasets, then used advanced analytical methods to achieve a 90 percent accuracy rate in identifying employees who were likely to leave within 180 days.

Armed with these insights, the HR team implemented targeted outreach and intervention plans, which resulted in a 17.5 percent reduction in monthly turnover compared to just 4.6 percent in departments that did not receive interventions. Given that the estimated cost of recruiting, hiring, and training new employees is about $2 million per 1,000 hires, this reduction in turnover provided significant cost savings for the client, reinforcing the value of proactive workforce management strategies.

Workpartners also emphasizes employee engagement, which is considered the “‘holy grail’ for organizational success. It advises clients to align their workforce goals with strategic objectives like engagement, as well as to adopt robust data collection methods and make meaningful connections, such as linking engagement to health, absenteeism, and benefit utilization. For example, when businesses prioritize HIPAA compliance, they ensure that workforce health information is protected, which can encourage employees to engage more openly with their employers about their health needs. This can lead to better communication, enhanced support for employees facing health challenges, and more effective management of health-related issues. Having all these factors in place can result in businesses enjoying a more engaged and productive workforce.

What distinguishes Workpartners from other providers is its ability to go beyond basic offerings. While many employers may initially be looking only for medical and pharmacy management, Workpartners meets them where they are, providing fundamental data services for external employer, broker, and captive clients, as well as commercial health plans. It also offers the potential for greater data integration and workforce optimization, and it helps businesses move from their current capabilities toward more advanced solutions-all at a pace that suits their needs.

Embracing sophisticated analytics and personalized tools, Workpartners continues to push the boundaries of what’s possible in human capital management. It is architecting the next phase of its growth plan to have an even greater impact in the marketplace.

Through its person-centric methodology and advanced predictive analytics capabilities, Workpartners serves as a trusted partner for organizations seeking efficient solutions to maximize workforce efficiency.