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HR Tech Outlook | Friday, February 18, 2022
Some businesses continue to utilize conventional time clocks and phone trees to track hours and deliver information, which causes problems when planning and managing large groups of employees, and usually leaves people without a desk feeling isolated in the workplace
Fremont, CA: Communication is a critical component of a healthy organizational culture. Email, video, and workplace portals all play essential roles in fostering connectivity. Though desk-less workers—healthcare practitioners, construction workers, retail staff, manufacturing, and transportation workers—comprise more than 80 percent of the entire workforce, they frequently lack access to these technologies, resulting in a disconnect in a hybrid setting.
Workforce management platforms played a significant role in making communication simple and accessible, particularly during the epidemic. Previously, desk-less employees got excluded from these technological investments, but they are now the focus of a new generation of solutions. These current technologies enable communication that allows all employees and corporate executives to obtain essential exchange updates that may be useful before, during, and after work shifts. For example, fatigue management systems track hours worked, activities completed, breaks taken, and scheduled time off to identify employees at risk of getting fatigued—especially critical in situations where worker safety might get enhanced. Other systems include pulse checks and in-the-moment management notifications to assist employees in giving crucial input on possible workplace wellness concerns, particularly when workers are working overtime. These workforce management tools enable employees to stay connected with their managers and business leaders, improving the employee's experience and allowing them to feel connected regardless of whether they have access to conventional enterprise software or adapt to a new environment that initially wouldn't even have supported such easy access.
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Some businesses continue to utilize conventional time clocks and phone trees to track hours and deliver information, which causes problems when planning and managing large groups of employees, and usually leaves people without a desk feeling isolated in the workplace. Because 80 percent of the global workforce and 100 percent of shift workers work without a desk in today's workplace, businesses must implement workplace management tools that allow desk-less workers to provide real-time feedback through direct communication with business organizational leadership, which can then be helpful to improve the employee experience.
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