AUGUST 2019HR TECH OUTLOOK9B. Informal Recognition and Celebration.Process Drivers: The Organization's Directors Informal recognition/celebration is utilized to reward or acknowledge staff for meeting specific goals. Although individuals can be recognized informally, informal recognition/celebration efforts are mainly directed at groups, committees, departments, quality/process teams, and cross-functional teams. These groups are recognized for accomplishments such as meeting a deadline, finishing a big project, or achieving an objective. Informal recognition/celebration helps staff feel appreciated for their extra effort and helps them feel part of a team. Informal recognition/celebration is left up to the imagination of the Director.OpportunityTeam AchievementsGraduations, Birthday, Wedding, Work AnniversariesNew Program DevelopmentProject CompletionAchievements in Customer Service ScoresExtra Heavy WorkloadNew Skills or Growth (Multi-skilled)Approaches· Parties or gatherings: pizza parties, pot luck luncheons, breakfast with coffee and rolls· Outings: tours to other organizations, visits to customers or suppliers· Gifts and give-aways: coffee mugs, pens and pencils, gift certificatesC. Day-To-Day Recognition and CelebrationProcess Drivers: All Organizational StaffDay-to-day recognition/celebration is defined as positive feedback ­ verbal or written acknowledgment from one person to another. Anything from a "thank-you" note to a smile and a "good morning" is positive feedback or reinforcement. This can include feedback from customers, in addition to staff.OpportunityActs of Respect, Dignity, CompassionIndividual accomplishmentsPromotionsPositive Customer CommentsApproachesFamily Appreciation Letter from LeadershipCongratulatory MemoKudos/ Thank You NoteWelcoming New StaffRibbons/Plaque/CertificateHandshake/Thank youLetter from LeadershipFlowersWelcome back from a Leave of AbsenceThat-A-Way Notes in each DepartmentMeasuring the impact of the Recognition and Celebration System1. Staff Surveys· Comparison questions on Leadership and Staff Surveys.· Mini Surveys on Recognition/Celebration· Staff engagement results2. Turnover Data3. Stay Interviews4. Exit Interviews5. Individual Program Strategies The collection of data will allow organizations to identify the effectiveness of the system, where gaps may exist and how the organization can continue to improve the recognition/celebration process. The system of recognition and celebration should be designed around three levels, formal, informal, and day-to-day
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