Become Unmistakable

Organizational growth goes hand in hand with cultural change. This stems from the mindset that the right leadership lays the groundwork for progress in employee performance and individual development. Become Unmistakable embodies this perspective, turning managers into confident leaders of tomorrow who drive productivity within teams.

A leading training firm, Becoming Unmistakable helps companies take a manager-centric approach to boosting overall performance at scale through strong employee-manager relationships. Managers are equipped with resources and guidance to upskill, nurture high-performing teams and bring real change to the workplace.

“Most managers know very little about the personal interests and professional aspirations of their people. We put that information into their hands so they can have candid conversations and build on professional relationships,” says Rob Dwortz, co-founder and CEO.

The Complete Roadmap to Leadership Development

Become Unmistakable’s intuitive platform—uMap—is designed to transform managers through advanced training and confidence-building, contributing to a positive culture. A structured, four-pronged approach begins with elevating the people skills so managers can build stronger connections with colleagues. When promotions are earned based on technical performance, they are left ill-prepared to foster healthy relationships with employees. uMap addresses this gap by offering a blend of technology-driven and hands-on training to create psychologically safe environments within teams.

Managers are taught relationship-building skills that enable them to connect with their people on a deeper level. These enhanced skills make them effective coaches, leading to more engaged and motivated employees.

The second step involves granting managers access to the insights, including professional aspirations and personal interests, gathered from team members through uMap. These observations provide a holistic view of what drives employees and how they assess their own skills and abilities.

Providing guidance to managers through uMap is the third step. They are taken through a step-by-step process to engage in discussions about individual development and performance that balance with organizational goals. The platform trains managers to leverage this information to engage in meaningful conversations beyond performance metrics. They learn to use data to strengthen relationships, provide individualized support and align personal goals with organizational objectives—all of which contribute to creating a workplace where employees feel valued and understood.

In the final step, the company leverages technology to track and evaluate the effectiveness of these processes, providing valuable insights into the performance of managers as coaches. Using a mix of self-reported data, employee sentiment surveys and general compliance reports offers a clear assessment of the strengths of each leader and the employees. The analysis provides a proper understanding of the overall team development and supports the organization’s plan for succession by creating a steady supply of skilled and capable managers.

Turning Tides with uMap Designed with user experience in mind, uMap minimizes the number of clicks and offers convenient access to all necessary tools. The platform integrates seamlessly with other software systems, ensuring managers can easily incorporate it into their existing workflows.

Connecting with employees is made easier through reminders and nudges that prompt leaders at key intervals. The platform also provides in-the-moment micro-learning and tips, allowing managers to enhance their conversations with real-time guidance. Whether running team-building exercises or suggesting specific questions to ask, it helps them feel confident and prepared, leading to more effective and impactful dialogues.

Become Unmistakable recognizes that culture is not one-size-fits-all, and its platform is designed to be highly customizable to reflect each organization’s distinct values and goals. Integrations with different sources equip the company with the information to devise decision-making tools that enable managers to communicate effectively and build alignment around shared goals, regardless of location or team structure. The high level of customization offered is particularly valuable in construction, where increasing productivity across teams leads to a dramatic boost in income.

In one instance, a construction client in Texas saw remarkable improvements in revenue and profit margins. By leveraging uMap to build better relationships, the client doubled their earnings and significantly improved yields.
The platform’s efficiency has been documented across other industries, including healthcare and finance, where human capital is often the most valuable asset. For instance, a senior living organization grappling with an astounding 90 percent employee turnover rate experienced a remarkable transformation by leveraging uMap. The client was able to formalize care for employees, particularly during the onboarding process. Within the first eight months of rolling out the platform, the turnover rate dropped by an impressive 65 percent.

The client also incorporated 30, 60 and 90-day touchpoints for performance and development to make new hires feel more connected and supported. This focus on relationship-building and personalized development resulted in a higher retention rate and a more engaged workforce.

Driving Improved Outcomes through Feedback

Become Unmistakable prides itself on being a people-centric firm that rigorously incorporates client feedback. It seeks out opportunities to gather insights and improve its product, applying a development model that combines company vision and customer inputs.

At the core, Become Unmistakable is an advocate for mindset change. The company understands that influencing each employee in an organization is a herculean task for even the most charismatic founder. Transferring that DNA to an able group of managers requires a thoroughly guided process that equips them with improved soft skills to create a constructive environment for overall growth.

“We make managers an unmistakable version of themselves to build a consistent culture in the best way they are capable of. It is the change in the mindset that helps scale the performance of their employees,” says Dwortz.

Guided by the uMap platform, managers can develop stronger relationships with employees and drive lasting success for their organizations. Become Unmistakable stands as the go-to choice for customers who believe in enhancing productivity through a people-centric culture.