NOVEMBER 2021HR TECH OUTLOOK9advocate for positive change. Demonstrate your expertise, because it is needed now more than ever. With so many unanswered questions on the horizon and countless important organizational decisions to be made, it is the perfect time to confidently step forward to help lead through the crisis.Contain Conflict and ConfusionAmbiguity, uncertainty and mixed messages in the workplace are often the enemies of progress. Be mindful of how broad organizational messages are being communicated. Help alleviate additional concerns and angst from employees by operating openly and transparently. Focus on establishing clear priorities for what work needs to be done, when it must be completed, and how it will be accomplished. Discern between what initiatives are most urgent versus those that are most important. This will help clarify priorities and is a critical attribute for effective HR leadership.As we continue to work through the myriad challenges that COVID-19 is presenting us, we must remain vigilant and confident in our approach. We need to equip ourselves with knowledge, base our decision-making on facts and treat others with the utmost dignity and respect. And regardless of how daunting the tasks may seem, we must continue to fight. Fight against myopic thinking. Fight against outdated organizational norms. Fight against complacency. Fight against fear. We must all keep fighting to overcome the pandemic!We can collectively emerge from these challenging circumstances stronger than ever, but only if we continue to push ourselves, as well as our organizations, forward. Difficult times can create a call to action, and now is the time for HR professionals to answer that call. Let us be resilient warriors who can artfully navigate opposing views, while still influencing positive outcomes. Acting authentically, being bold, and containing conflict and confusion are paramount in the workplace, especially during times of crisis. It is during these times that our resiliency is tested. We must remain resolute in our principals, while also inviting differing viewpoints into our discussions. I continually strive to welcome perspectives that vary from my own­with one notable exception: Whether my parents agree or not, I still think my ninth birthday party was awesome!
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