JULY 2021HR TECH OUTLOOK9people with differences and hammering out the differences so that they fit within a certain framework. What they don't understand is that diversity at a company is not just employing different people, because, even if you do that, the company can still not have a diverse culture and employees who don't feel like they fit in will leave. Diversity cannot happen without direct commitment and investment, and Voya has that at all levels, starting with our board of directors and senior management.As an example, we enable our employees to put diversity to action by joining an Employee Resource Group, doing ice breakers with their teams and getting involved in volunteer programs, contests and campaigns -- all of which our leaders actively sponsor and get involved in. We also have an unprecedented commitment to all employees' needs. We understand our employees are very different so we provide a broad range of policies and programs that can be customized to everyone's individual situations. 4. Providing employees with governance and performance management tools to succeed A company should ensure that its workforce works cohesively and that its employees understand their contribution to the company's success. Fostering an intellectually curious workforce where employees are expected to learn, adapt and seek out skills to remain relevant in today's evolving workplace is essential to keeping them engaged while driving the business strategy. At Voya, a huge component of what makes our culture unique is our focus on "how" we're going to achieve objectives, not just "what" we want to achieve. Our focus on the "how" means ensuring that the culture is designed so that employees are engaged in working toward the same common cause and that our behaviors help drive our financial performance. For example, we have a common leadership model, which outlines leadership behaviors for all, and we promote and reward the right leadership behaviors. 5. Providing a supportive work environment and an overall great place to workIt is essential that companies embed culture in every aspect of their business strategy. It ensures that employees are continually engaged. It is also important to reward employees for their behaviors, for example, promote those who demonstrate and support company values.At Voya, we focus on recruiting the right, diverse talent, and ensuring they understand the opportunities atVoya that will help them prosper in their careers. We look for the right fit for the proper role at the right time. Kevin D. SilvaWe also look for candidates who have transferable skills for long-term investment in their growth. We don't fill boxes at Voya--we bring people in for careers and grow them across the organization. We look at their aspirations and challenge them, and this approach helps create a "One Voya" concept. And, we provide them with the necessities to ensure they are happy, challenged and able to grow, including competitive pay, retirement benefits, and mentoring programs. The resultThe efforts that go into building a purposefully designed culture ensures that employees are continually engaged and can achieve their maximum potential within the company, and the community. This type of culture empowers employees to be, and as a result, they will relentlessly focus on customers and business results. Once this type of culture is designed, it opens up opportunities for continual recognition by third parties for being a great workplace, like Voya, as well as a great sense of employee pride to work at your organization.
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