OCTOBER 2021HR TECH OUTLOOK19Our survey tool was specifically designed to address exit interviews and make them "EZ" for both companies and their employeeseveryone lives on their phones and our basic template can be completed in 60-90 seconds. Since we're all constantly besieged with survey requests, it's essential to break through the clutter and then make it easy to respond while we have their attention."Originally, the concept was to integrate the process with payroll providers or HRIS platforms. While larger clients are currently connected to ADP, UKG, or Paychex, the vast majority use the platform's manual import tool. Currently, EZEI's clients range in size from a Fortune 300 company to a 15 location convenience store operator. They also offer surveys in English and Spanish and can add any language a client needs.Pate believes the ongoing pandemic has exacerbated the challenges human resource departments face regarding employee turnover. "Historically, HR Professionals have been continuously asked to `do more with less' and COVID-19 has only increased the demand for efficient, cost-effective tools to manage their workforce. Retention is more critical than ever and our tool provides an effective way to quickly acquire data telling them why people are actually leaving their company," states Pate.In addition to exit interviews, EZEI's clients have asked for "Stay Interviews" - surveys for new hires and existing employees that provide constant employee feedback. "The goal is to identify and solve problems while they're small and, hopefully, before you lose good people," concludes Pate. "Our mantra is," he said, "if you want to know why your employees are leaving, you have to ask them." EZexitinterview makes that process both "EZ" and cost-effective.
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