hrtechoutlook
OCTOBER 2021HR TECH OUTLOOK8In MyOpinionLan Tran is the Head of L&D Governance, Technology, and Operations at Kraft Heinz, where she sets the vision and direction for L&D governance, learner engagement, learning analytics, and Kraft Heinz's Learning Ecosystem, which includes their corporate university platform, Ownerversity, which is custom built on Cornerstone Learning. Lan enjoys doing big things, making dreams and visions come true and making the impossible possible. Prior to joining Kraft Heinz, Lan was a Learning Design Director and the VP of Client Technology and Strategy at Socratic Arts, where she specialized in designing immersive learning experiences for large corporations that improved workforce performance and influenced behavior changes.Here at Kraft Heinz, we are going through a transformation. We are transforming how we work to build a sustainable future for our business and people. We are transforming our culture to support our purpose, Let's Make Life Delicious. And, in the learning space, we are transforming what learning means at Kraft Heinz to encourage employees to adopt a growth mindset and develop the capabilities necessary to drive the execution of our enterprise strategy; so, as one organization, we can write the next chapter in Kraft Heinz's story together.As employee experience and engagement continues to be a priority for most companies, what does that mean for the learning team? That means, our learning ecosystem needs to put the learner at the center: Who are our learners? What would the learner want to do? What words would they use to find learning? How can managers support their team member's growth and learning? What data do our stakeholders want to see? What data do we, as a learning organization, need to drive continuous improvement for our learners?When we approached the elevation of our Learning Management System (LMS), we asked ourselves the above questions. And, we asked ourselves: How did we want our employees to feel when they came to our site? The answer: We wanted them to feel motivated and inspired to learn, as well as a sense of belonging. We wanted them to have confidence that there was something for them in our corporate university platform, regardless of their role, level, location, etc. in the company.This feeling to inspire learning and belonging and our learning value proposition to enable employees to live the ByLan Tan, Head of L&D Governance, Technology and Operations, The Kraft Heinz Company [NASDAQ:KHC]How Does Your LMS Make Your Employees Feel?Lan Tan
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