NOVEMBER 2021HR TECH OUTLOOK19driven by the parent organization's guiding principle for positive change--improving the quality of life for everyone. Adhering closely to this, Inspirus delivers a powerful suite of tech-enabled solutions allowing employers to build team culture and increase employee engagement.Designed to build a sense of belonging and fostering deeper connections with employees, Inspirus' solutions help employers motivate people through one point interaction for everyone--continuing their decades-long mission of bringing joy to work, one experience at a time. "Through Inspirus Connects, our robust cloud-based platform, employers can stay connected with their workforce through a central repository where employees can interact, recognize their peers, and stay up to date on company news and initiatives," says Frierson. The ability to foster meaningful connections across the organization makes this intuitive, easy-to-use tool a natural fit for the collaborative needs of today's distributed workforce and employee-centric work culture.Inspirus Connects features a social recognition component that allows leaders to recognize their team and peers to appreciate each other and send them thank you cards, e-cards, videos, and award points for gifts. Another important factor that makes the platform unique is its ability to digitally enable acknowledgment of achievements and life events like birthdays and service anniversaries, and performance milestones with memorable programs. This way, Inspirus Connects helps create a positive team culture and practice social recognition, which ultimately translates into employee satisfaction, loyalty and retention. For clients that want a more traditional approach, "Our service anniversary milestone platform Inspirus Celebrates helps organizations easily and quickly implement a personalized, cost-effective recognition program," adds Frierson. Inspirus prides itself on adopting a powerful, comprehensive approach while collaborating with customers, giving it an edge over the competition. A typical client engagement begins with the company understanding their needs and gathering employee data. After incorporating the data, Team Inspirus then provides them access to their own branded platform. Dedicated to providing the best possible results to clients, the company focuses on continuous improvement to deliver a client-centric service model that helped it achieve a 98 percent customer satisfaction rating in 2021. In validation of its customer-first approach, the company was recognized as a top leader in HRO Baker's Dozen for customer service."Our clients are not a cog in the wheel, but a crucial element in our business journey. So, we always stand by them, continue to support their programs, and leverage our thought leadership to provide them with the most value," adds Frierson. Moving ahead, Inspirus is on a mission to improve its value proposition through continuous technological enhancements. The company takes client feedback seriously and continues to shape its platform to align well with the changes in the marketplace. "At Inspirus, we always strive to leverage the resources and intelligence of our parent company and stay agile and responsive, aiming to serve as a go-to partner for businesses' varying employee engagement and recognition needs," concludes Frierson. Tatiana Frierson
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