NOVEMBER 2018HR TECH OUTLOOK8In My ViewCan Artificial Intelligence Be HR's New Matchmaker?The use of Artificial Intelligence (AI) has been growing in all sorts of businesses: GE, MD Anderson Cancer Center, Deloitte, NASA--the list goes on. AI helps companies like these to manipulate and search vast amounts of data, often culled from multiple sources, to extract insights and find solutions at a speed that humans simply cannot match. At this point of time, AI applications have mostly focused on the operations side of the business, but there is no need for them to remain siloed there forever. In fact, AI could help HR departments in a host of ways. From talent acquisition to career development to succession planning, AI can bring new approaches to finding and matching prospective employees with business demands and perform this task in a more precise and efficient way.For instance, today almost seven million U.S. jobs remain unfilled. With growing labor shortages and employers expressing difficulty in finding workers with relevant skills, AI can assist in sourcing and identifying candidates from a variety of places, both internal and external to the organization. This can be particularly useful when trying to find employees with complex skills, such as data scientists or production machinists who require years to become proficient. One global manufacturing firm is currently using AI to mine vast amounts of publicly available information such as job boards, social media, company website job postings, and salary ranges to locate critical skills and assess candidates.Amy Lui Abel, Ph.D. , Managing Director of Human Capital, The Conference BoardByAmy Lui Abel
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