MARCH 2020HR TECH OUTLOOK 19CXOInsightsKevin Silva, Executive Vice President & Chief Human Resources Officer, Voya FinancialByWhat's a major external trend that's impacting the workers' compensation and disability space?One trend is the growing number of state and local laws and mandates around leaves of absences. As a result, the criteria for various paid leaves are becoming very different in many states and local governing bodies--some of which better support employers, however, it's not consistent across the country. Since not all laws and mandates get consolidated as consistent laws at the federal level, employers have to align to a lot of governing bodies and continually evolve their offerings, all while ensuring they are supporting their employees' unique needs. For example, employers who have employees in more than one state should be thinking about enhancing their leave offers, such as paid family leave, parenting bonding leave and caregiver leave, at an organizational level to remain attractive and consistent.What are some of the recent internal trends that help support the disability landscape?A recent trend includes bringing in new programs and support to accompany already existing benefits and policies.As an example, we have a company initiative called program `Voya Cares,' that was designed to ensure we are doing everything that we can, both internally with our employees and externally with our customers, in matters related to serving employees with special needs and disabilities. We want to ensure that both employees and the people we serve are appropriately served by our offerings. Not just because it's the right thing to do, but also because it positions Voya Financial as "America's Retirement Company," serving all Americans with diverse needs. Through Voya Cares, we recently collaborated with Wellthy, which is a healthcare concierge service that focuses on helping employees with disabilities as well as caregivers Kevin Silva is executive vice president and chief human resources officer for Voya Financial, which is certified as a Great Place to Work® and recognized as one of the World's Most Ethical Companies®. Kevin is responsible for focusing the company's human capital on its financial capital. He strongly believes that culture is one of the key ingredients to business success. He connects Voya's employees to the production of financial results by having each employee understand how they relate to the strategy and the profitability of the company.Trends in the workers' compensation and disability landscapeKevin Silva
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