MARCH - APRIL 2018HR TECH OUTLOOK8Over the past few decades, the human resources function has undergone a dramatic transformation. I have been witnessing this transformation for the past 40 years, ever since the commencement of my journey in 1973. Back in the day, our primary activities were transactional, with little or no emphasis on labor relations--and the focus was mainly to bring people onboard, to recognize tenure, and provide service awards and to administer benefits programs. However, that was not a strategic approach, which made me wonder about a different approach. While considering how to enhance all aspects of the human resource function and while maintaining healthy and productive communication with my peers, I decided that emphasizing on business was the key factor, which led me to pursue my MBA. Working for both Océ (a Canon company) and Canon Solutions America, at different times, I found a pressing need for strong human resources management, which prompted me to want to transform the function. Over the last 20 years, I was required to keep pace with different demands and the shifting paradigm in the human resources sector. As businesses in every vertical are inundated with data, our company focuses on collecting data and analyzing it to identify the progress of the business, which contributes tremendously to the overall growth of the organization in real time.Meeting the Challenges in the DomainIrrespective of the industry, the human resources department of any organization should function as a Embracing the Wave of ChangeWilliam Mayer, SVP Human Resources, Canon Solutions AmericaByIn My View
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