JUNE 2021HR TECH OUTLOOK 19Click BoardingDelivering Modern Onboarding Experiencesextends the experience that this modern software provides, translating business goals and objectives into measurable outcomes that impact the bottom line. This premium offering is the ideal solution for a subset of customers with unique, complex business needs.Within the consulting practice, Click Boarding emphasizes the importance of building excellent employee experiences at scale in a fashion that's repeatable and configurable. Click's highly skilled consultants translate business goals into a tangible plan set to not only meet, but exceed growth targets.When it comes to working with clients, Click's consulting experts commit to understanding client objectives and pain points, to craft solutions that are scalable and sustainable. "We identify and document the need and ensure that client continuity is achieved throughout the client journey," explains Danielle. Click Boarding becomes the go-to partner due to its intuitive, user-friendly design and transformational approach to solving their client's business objectives.To elaborate more on their offerings, Danielle cites Click Boarding's association with a huge health organization. The company had a manual onboarding process that was not consistent across the organization. This made it difficult for them to deliver a first-class onboarding experience that was easily managed by their business teams. Click Boarding helped them overcome this challenge by analyzing the customer's environment, documenting their requirements, and helping them set up a scalable solution that didn't simply meet but exceeded their needs. This not only provided a smoother onboarding experience but boosted their Net Promoter Score from 35 to 70 after leveraging Click Boarding's solutions and expertise.To strengthen a client's self-service and communication capabilities, the company is currently working on expanding those human experiences, bolstering employee engagement, providing desired tools, and gathering insights and assessments. The objective for the future is to augment employee engagement for businesses and get a pulse on the employee experience. "We are focused on providing the mediums and products for organizations to connect with their employees and retain them for the future through insights and assessments," concludes Danielle. Our ultimate mission is to create the easiest and most empowering way for HR to deliver modern onboarding solution while delivering exceptional experiences across the employee journey
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