JUNE 2020HR TECH OUTLOOK 19We are an innovative, objective, and independent consulting and actuarial firm focused on employee benefits, risk financing, and boosting the bottomline of an organizationWhile building solutions to overcome the challenges clients are facing, Spring takes a problem-solving and value creation route. The company, moreover, aids organizations in procuring technologies for integrating data between different systems to get a holistic view of their population health implications to create improved management. "We help our clients in breaking the information silos and integrating technologies into their ecosystem in a more cohesive manner," says Karen. Technology procurement enables clients a smooth flow of communication between stakeholders such as HR, managers, executives and employees as well as access to real-time data.Spring begins each of its client engagements with a whiteboard, marker, and an open mind. The company typically takes a three- pronged approach, which starts by seeking inputs from the client's key stakeholders and evaluating their goals and objectives. In the second phase, Spring determines, researches and outlines multiple options for moving forward. After analyzing the strategies with the client and handpicking the best components from each, Spring forms a single robust solution that aligns with the client's goals. Lastly, Spring brings the roadmap to life in assisting with implementation. To further illustrate Spring's services, Karin cites an instance where a healthcare client was working with an actuarial firm and struggling with surging costs and losses. The previous consulting partner used to deliver a massive 200-page report without any actionable insights. When Spring came into the picture, it highlighted all the issues, prioritized the most important ones, and started executing their resolutions one at a time. Spring began by trimming the report with concise points necessary for the reader to make informed decisions and then moved to the addition of benefits and property and casualty risks to their captive insurance company to minimize costs and gain control. Zooming deeper into the situation, Spring solved for compliance issues around the client's absence management program and optimized it further through integration with a single insurance vendor that had better processes and technology. Altogether, Spring simplified and streamlined the company's communication process. The result: the client saved over $100 million dollars over the past decade.Already a market leader in the employee benefits, integrated disability management and risk management spaces and funding solutions like captives, Spring is continuously expanding its services, particularly in the areas of property and casualty. Given the current circumstances of the COVID-19 pandemic, companies, now more than ever, need to revisit and revise their strategies, and Spring is ready to help them surpass the hurdles ahead with its thought leadership and skillsets. Karin Landry
< Page 9 | Page 11 >