JULY 2019HR TECH OUTLOOK8In MyOpinionOur Blockbuster Moment: How The Digital Revolution is Changing the Employee ExperienceBy Tobias J. Washington Director, Learning Experience, Design, & Technology CHRISTUS HealthOne of my fondest memories growing up was those Friday night visit to our local Blockbuster video store. I recall as soon as you entered the store you immediately begin to gaze upon the wall to wall movies. Usually, these stores were large and appealed to interest of all kinds. However, as we know, the digital revolution offered us a different experience and the idea of going to a physical store to consume content literally almost overnight became a thing of the past. I remembered thinking at that time my kids will miss out, but to my surprise, I see the light in their eyes when I ask if they would like to order a movie tonight. They run to the nearest computer or grab the nearest mobile device begin searching flighting just like my brother and I did for which movie to order. I have offered several times to drive to the nearest red box and look at review the movies, they always reply that's ok dad we can find them all the movies right here, and we will tell you where to go pick it up. It was at this moment I had what I called my blockbuster moment.
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