DECEMBER 2020HR TECH OUTLOOK8Redefining the HR LandscapeWhat are the current trends and challenges within the employee recognition landscape?Employee recognition has become challenging, and there are a lot of different reasons for it. Being in healthcare, we have every level of employees, so the needs in recognition are very different based on the type of role the person is in.The behaviours you want to encourage, your values, and what you expect from your employees and how do you recognize them based off of the values and commitment towards the organization is what really matters.Most people get confused with recognitions and rewards further adding on to the challenges because when you start talking about recognition, the individual may not be aware of what true recognition is and what's rewarding is.According to me, recognition is more about how you praise or recognize an employee's efforts while the reward is more of a tangible gift or a compensation bonus. Recognition for me is peer-driven Tracey Schiro, Senior Vice President, Risk Management and Chief Human Resources Officer, Ochsner Health SystemByor leader driven. Recognition can also turn into performance appraisals in terms of what feedback is provided through their leader. And when we start talking about rewards, it's asking people to behave a certain way and rewarding them for that in terms of money or gifts.What are some exciting initiatives that you've taken in terms of employee recognition to Tracy?So from a recognition standpoint, we declare employee of the month and an employee of the quarter at all the hospitals and divisions within the organization, which generates a lot of interest and support in terms of nominations. We also recognize the employees, who stayed with the organization for as long as five, ten, fifteen years and organized a special lunch or dinner to add a personal touch. We are also focused on the socio-economic challenges that many of our employees face and we've put a lot of programs in place to help our employees in recognizing their challenges. We started solving these issues by increasing the minimum wage, proper financial planning, and introducing loan programs. Taking our traditional recognition programs a notch higher, we focus on the challenges of our employees and making sure that we have plans in place to support them.
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