DECEMBER 2019HR TECH OUTLOOK 19that are looking to outsource their HR department or require a solution that includes a host of HR-related services, CertiPay offers everything under one roof. Along with providing consulting services tailored for the complex needs of small to large-sized organizations, CertiPay's team can function as a client's dedicated HR department or even as an outsourced payroll department and complement existing HR teams. To stay ahead in the game, CertiPay invests heavily in its staff's professional growth by conducting extensive training sessions across the various facets of HR services. What sets CertiPay apart from its competitors is its delivery of unparalleled customer experience to clients. The company provides clients with dedicated representatives who are readily available to answer queries regarding their accounts. Wilson takes great pride in his company's impeccable customer service and cites a testimonial from a satisfied client: "I am glad to know that your staff goes above and beyond to make sure their customers are well on their way to being successful in their fields."Supported by a team of certified experts who have been in the industry for over 25 years, CertiPay strives to serve the HR landscape in the best possible manner and is constantly evolving to keep up with the changing needs of its clients. The company recently launched an online self-service solution for small businesses, which has gained rapid momentum and recognition in the market. The mobile, easy-to-use solution enables organizations to process payrolls on a weekly basis from their iPads or smartphones. CertiPay continues its innovation streak by adding attributes such as background checks that allow clients to filter applications online. Other interesting developments include adding settings for onboarding and integrating new hires into the payroll system. Plans to incorporate data metrics with CertiPay's solutions for helping companies target new recruits are also on the cards. In a move to increase employee retention, the company is working toward introducing financial wellness initiatives through employee self-service portals. As the go-to provider for all HR management requirements, CertiPay is keen on providing companies with the flexibility of integrating its solutions with their existing talent management systems. Our mission is to find the right balance of technology and HR professionals to provide affordable solutions for a variety of clients across different industry segments
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