DECEMBER 2018HR TECH OUTLOOK8The HR Tech Transformation JoAnne Kruse, CHRO, American Express Global Business TravelByIncorporating mobile capabilities into HR practices will be a key in retaining employees and staying on the cutting-edgeThanks to the rise of mobile technology, companies with a truly global workforce are able to connect like never before. A number of tools and virtual interfaces are enabling quick and constant engagement, making physical distance increasingly inconsequential. The impact of new communication platforms is felt particularly strongly in the realm of human resources (HR), where they have reshaped virtually every aspect of the department's role from recruitment to training to ongoing engagement. For a company like American Express Global Business Travel (GBT), whose employees typically work in borderless roles, being able to connect more easily builds a more efficient team and creates a more collaborative working environment.The Rise of Virtual InteractionWorking remotely with flexible options such as joining conferences and meetings via an interactive video chat, or having the ability to pick your designated work hours, is a growing trend with no signs of slowing in the near future. In this In MyOpinion
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