APRIL 2021HR TECH OUTLOOK 19nationwide. The company was one among the first to mobilize and perform thousands of respirator fit testing all over the country to ensure that frontline workers wear properly fitted masks and stay protected. For onsite COVID-19 corporate re-entry programs, the company offers a customizable program, including online health questionnaires, temperature screenings, and COVID-19 testing to address key employer concerns regarding return-to-work protocols and re-entry of employees to the workplace. "We are conducting about 6,000 to 7,000 COVID tests a week. As we expand our services and network, we will continue to add significant onsite services with robust technologies to support this battle against COVID. Even after COVID fades away into the horizon, we will continue to focus on our onsite business with the goal to put the mobile back in Mobile Health," mentions Shulman.As the first step to delivering its superior services, the Mobile Health team listens intently to its customers' needs and tailors a solution that fits the bill. To put things in perspective, Shulman recalls Mobile Health's engagement with a large industrial cleaning company--with thousands of employees across the country--that required help with respirator fit tests for its workforce. Their business had been impacted as the client struggled to schedule and receive results quickly. Mobile Health stepped in and provided them with a customized technology solution that helped the employees find the nearest Mobile Health partner center. Mobile Health was able to schedule their tests and send the results right back to the client in realtime.It is plain to see that Mobile Health's services are primarily geared toward alleviating the burden for HR personnel who simply cannot afford to wait for results. The company does most of the heavy lifting in this regard, tracking down individuals to ensure that they show up for their appointment, coordinating with partner locations to get all the paperwork done on time, so they can review them as quickly as possible. What Makes Best-of-Breed Solutions "On one hand, we are a business looking to help the employer fill a vacancy with a candidate, fully-aware of the expenses and risks that come along with it. So, they want to bring that person on in a safe way to ensure that they would not cause harm to anyone within the company, especially the vulnerable population. On the other hand, we have potential employee candidates looking for a job to make ends meet. In between these two parties is where Mobile Health sits. Given the importance of occupational health in this chain of events, we strive to serve both of them expeditiously and deliver quick results accurately," says Shulman. What fuels such unbridled passion towards client servicing is Mobile Health's efficient management team at the helm. Holding over 100 years of combined experience of leading organizations through rapid growth and change, they have championed an innovative, technology-focused work culture that acts as the mortar that binds the company together--much like the old saying, "culture eats strategy for breakfast."They thrive on making their clients happy with top-notch services, attention to detail, and fast results. Even under unprecedented circumstances, the company's honesty, transparency, and sense of accountability make them the go-to partner for clients. "I will often tell prospects that we will make mistakes at some point. But when it happens, the entire organization from the front line all the way up to the CEO will mobilize to make sure that it's fixed immediately and ensure that things are put back in place. We are all in this together!" says Shulman. The company's core philosophy, stellar services, and dedicated workforce have enabled it to reach new heights year on year. In 2020 alone, they grew by over 30 percent. Today, Mobile Health's focus is on developing its technology, building its network, and creating a set of APIs to integrate its systems with partnered urgent care centers as well as clients' HR and applicant tracking systems. This will provide a further boost to creating a bigger and stronger network and technology for Mobile Health--paving the way for another record year. "Right now, an organization might have to contract with 10, 12, or 20 different companies to meet their occupational health needs, and we think through technology, that can be reduced to just one. And that one-stop-shop will be Mobile Health! This is our goal," concludes Shulman. Be it COVID-19 testing, drug testing, pre-employment medical evaluations, or Tuberculosis testing, the speed of our result delivery is a clear maker of distinction for us. It's one of our key performance indicators. We track it, we live it, we breathe it
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